2-Year Limited Warranty
Thank you for choosing Tron! We stand behind the quality of our products and offer a 2-Year Limited Warranty for your peace of mind. Please read the following terms and conditions carefully.
What Does This Warranty Cover?
This warranty covers defects in materials and workmanship under normal use during the warranty period. It applies only to products purchased directly from Tron or an authorized reseller.
What Does This Warranty Not Cover?
The warranty does not cover:
- Damage caused by misuse, abuse, neglect, or improper maintenance.
- Normal wear and tear, including scratches, dents, or cosmetic damage.
- Alterations or repairs performed by anyone other than an authorized service provider.
- Damage resulting from accidents, natural disasters, or unauthorized modifications.
How Long Does the Coverage Last?
The warranty period is two (2) years from the date of purchase. Proof of purchase is required to verify eligibility.
What Will Tron Do?
If a defect is found and reported within the warranty period, Tron will, at its sole discretion:
- Repair the defective product at no charge.
- Replace the defective product with a new or refurbished product of equal value.
- Issue a refund for the purchase price of the product.
How to File a Warranty Claim
To file a warranty claim, follow these steps:
- Contact our Customer Service team at info@tron-us.com
- Provide proof of purchase and a detailed description of the issue.
- Follow the instructions for returning the product, if required.