❓ Frequently Asked Questions
Got questions? We've got answers. Below are the most common things people ask before (and after) ordering from TRON.
💡 How fast is shipping?
Orders ship the same or next business day from Illinois. U.S. delivery takes 2–5 business days. You'll receive tracking as soon as it's on the move.
🔋 Are TRON chargers safe for my device?
Yes. All TRON products are tested to meet U.S. safety standards and include overcharge, overheating, and short-circuit protection by default.
🔁 Can I return a product if I don’t like it?
Of course. We offer 30-day hassle-free returns. Just email us at info@tron-us.com with your order number.
📦 Where’s my order?
You can track your order anytime using our Order Tracker. If it’s been more than 7 business days, contact us.
🧲 Are TRON products MagSafe compatible?
Many of our products are MagSafe-compatible. Check the product description — if it's compatible, we’ll say it clearly.
📦 Do you offer bulk or wholesale options?
Yes — reach out to info@tron-us.com for B2B pricing, distributor rates, or large orders.
📱 Which phones support fast charging?
All iPhones (iPhone 8 and newer) and most Androids (Samsung S10+, Pixel 3+) support fast charging. Our chargers auto-adjust power output.