📝 File a Warranty Claim

If you’ve received a product that’s damaged or defective and you’re within the 2-year warranty period, you can file a warranty claim by following the steps below. We’re here to help.

📧 Contact Support

Email us at info@tron-us.com with your order number and reason for the claim.

📎 Provide Documentation

Attach clear photos of the product showing the issue along with your proof of purchase or receipt.

📦 Return the Item (If Needed)

If instructed, ship the item back to us using the provided prepaid label. Keep the original packaging when possible.

💰 Receive Resolution

Once we verify your claim, we’ll either send a replacement, repair the item, or issue a refund — based on the situation.

Still have questions? Email info@tron-us.com or call +1 224-415-4457